Terms & Conditions
These Terms and Conditions, along with the privacy policy and any other terms (“Terms”), constitute a binding agreement between skillxera (“we”, “us”, “our”) and you (“you”, “your”) and relate to your use of our website, goods and/or services (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time without assigning any reason. It is your responsibility to periodically review these Terms.
The use of this website or availing of our Services is subject to the following terms of use:
- To access and use the Services, you agree to provide true, accurate and complete information during and after registration, and you are responsible for all acts done through your registered account.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information may contain inaccuracies, and we exclude liability for any such inaccuracies to the fullest extent permitted by law.
- Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess that the Services meet your requirements.
- The contents of the website and the Services are proprietary to us, and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
- You acknowledge that unauthorized use of the website or the Services may lead to action against you under these Terms or applicable laws.
- You agree to pay us the charges associated with availing the Services.
- You agree not to use the website and/or Services for any purpose that is unlawful, illegal or forbidden by these Terms or applicable laws.
- The website and the Services may contain links to third-party websites. On accessing these links, you will be governed by the terms and policies of those third-party websites.
- Upon initiating a transaction you are entering into a legally binding and enforceable contract with us for the Services.
- Refund eligibility and timelines are as set out in our Refund/Cancellation Policy below. If you do not raise a refund claim within the stipulated time, you become ineligible for a refund.
- We shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
- These Terms and any dispute relating to them shall be governed by and construed in accordance with the laws of India, subject to the exclusive jurisdiction of the competent courts in India.
- All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
Privacy Policy
This privacy policy (“Policy”) relates to the manner in which skillxera (“we”, “us”, “our”) uses, handles and processes the data you provide in connection with our products or services. By using this website or availing our goods or services, you agree to this Policy and consent to our use, storage, disclosure and transfer of your information as described here.
What data is collected: name; contact information including email address and phone number; demographic information, preferences or interests; and other information relevant to providing goods or services to you. We do not store your credit card, debit card or similar card data.
How we use it: internal record keeping; improving our products or services; sending updates and special offers; communicating with you; and internal training and quality assurance.
Who we share it with: service providers who help deliver goods or services; our group companies (where relevant); our auditors or advisors; and governmental or regulatory authorities pursuant to legal obligations.
Cookies: we use cookies to understand customer behaviour. You can instruct your browser to refuse cookies, though some features may not work fully. Third-party providers have their own privacy policies.
Your rights: you may review the data you provided and request corrections. You may withdraw your consent in writing to skillxera@gmail.com. If you withdraw consent, we may be unable to provide our services.
Retention & security: we retain your information for as long as we provide goods and services to you and as permitted by applicable law. We use commercially reasonable and legally required precautions to protect your information.
For any queries or grievances about this Policy, please contact us using the contact information provided on this website.
Refund / Cancellation Policy
As our products are digital, refunds are generally not applicable once access has been granted, except where required by applicable law or where we are unable to provide the Service.
Any eligible refund claim must be raised within the time period provided in our policies. For any queries or grievances regarding this policy, please contact us using the contact information provided on this website.
We reserve the right to modify this policy at any time without prior notice.
Shipping & Delivery Policy
skillxera provides digital products and services with access delivered online. As our products are entirely digital, no physical shipping is required.
- Digital products only: all content (videos, documents and other materials) is accessible online; there are no physical products to be shipped.
- Instant/online access: access is provided online, typically immediately or as described on the product page.
- No shipping charges: since there is no physical delivery, no shipping charges apply.